End-user feedback I am very supportive of. Anonymous edits I dislike very much.
Scenario A:Suppose a reader is looking at
http://en.citizendium.org/wiki/Composting. They click on "send us feedback on this article" and send the following feedback:
In the introduction, "Actually it is one of the oldest forms of recycling of waste." in the introduction is not good english. Consider removing "actually", yielding "It is one of the oldest forms of recycling of waste."A Citizen reads this feedback and does the following:
* finds the sentence in question
* deciphers the English change instructions and evaluates the edit.
* If the edit is a good idea, actually does the edit
* Marks the feedback as "resolved" in some way so another citizen does not repeat the work.
This is an unnecessary amount of work, both for the reader, who has to express a diff in English, and for the Citizen who parses, evaluates and executes it. Shouldn't we use computers to make this easier?
Scenario B:A reader notices this error and clicks "send us feedback on this article". The reader puts "bad english" in the feedback box. Below the feedback text box is an ordinary Wiki edit interface, which the reader uses to fix the problem. The reader then submits the feedback. (Readers are of course free to use just only the feedback text box and ignore the edit box.)
A Citizen views the feedback and is presented with a diff for the proposed edit. If the Citizen likes the edit as proposed, s/he can endorse it with one click. If not, s/he can write a comment on the feedback.
Scenario B is less work for the reader and the Citizen alike. Scenario B is also essentially the first bullet point in my anonymous edits proposal. What's so bad about allowing readers to submit feedback in a form that the Wiki software can understand?
Of course, feedback of the form "I don't understand X" would not benefit from the machinery of scenario B. Often readers will know how to fix it, so why make it harder than it needs to be in those cases?
P.S. I recognize that writing the software to implement scenario B might be more effort than it's worth. I don't know anything about the structure of the Wiki software, but I don't see why it should be very hard. If an experiment were authorized I'd be willing to try implementing it over the holidays.